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SalesDept@heisener.com +86-755-82529637 ext. 811
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* Please refer to the English Version as our Official Version.

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Политика конфиденциальности

This statement of privacy (this “Statement”) explains our data collection through our website and related services and products (collectively the “Site”) and the use of such data, so please read the entire Statement. Use of the Site indicates a site user’s acceptance of this Statement.


We may change this Statement from time to time in our sole discretion, so we suggest site users to review this Statement periodically. We reserve the right (but are not required) to send a notice via email or any other delivery method of any such change to this Statement. If a user continues to use the Site after we change this Statement, then user accepts all such changes.

User Information Collected Through Site

We collect information about site users in two ways: (1) when users give the information to us or when users give us permission to obtain the information and (2) when users access and/or use the Site. All information that we collect about a user is defined as “Collected Information.” It includes registration and profile information such as user’s name, email address, country, and/or other contact information, and it also contains the automatically recorded information (collectively the “Log Data”) such as the date account created, the date account last modified, the date account last logged in and IP addresses.


Cookies are necessary to make the Site works correctly. A cookie is a small data file transferred by a website to user computer’s hard drive. The Site sends cookies when user makes a purchase, uses batch tool, or invokes it in other ways. A cookie cannot read personal data off a user’s hard disk or read cookie files created by other websites; the only Identifiable Information a cookie can contain is information a user supplies. Although user can still browse and search for products on the Site, user must have cookies enabled in order to add items to user’s shopping cart or to create/log into a My Heisener account.

Use and Sharing of user Identifiable Information

We may use user Identifiable Information for several purposes, such as: (a) To make the Site easier for user to use by not requiring a user to enter user Identifiable Information more than once. (b) To help user quickly find services or information on the Site. (c) We may use Identifiable Information to respond to user questions or comments. (d) We may use Identifiable Information to develop, customize, and deliver content on the Site, to make the Site better, to improve the Site’s functionality, to support and maintain the Site, to develop and inform user of new products and updates, and to contact user when user has received an error while using our website so we can help user solve the problem.

We do not share any user’s information to any third party.

Site User Disclosures to Third Parties

We are not responsible for any information that users disclose to any third party by or through the Site.

Data Security

We use a variety of security technologies to protect a user’s Identifiable Information, including secure servers, firewalls, and encryption of sensitive information. Unfortunately, there is always a potential risk in sending information through any channel or retaining information on any storage device, and we cannot guarantee that communications between user and us or information stored on our resources, including Identifiable Information, will be free from unauthorized access by third parties. We will not be held responsible (1) for any unauthorized access or illegal or unauthorized use of information, including Identifiable Information, or (2) if user information, including Identifiable Information, is accessed through unauthorized or improper use of user account or login information or due to user failure to secure user username, password, or customer ID.


User consents to have user’s personal data, including user Identifiable Information, used and stored wherever we do business, including countries outside user’s own.

Questions or Comments

If user has any questions or comments concerning this Statement, please feel free to contact us.

Revised December 8, 2014